Security FAQs

Questions

  1. Is automatic log-off an option?
  2. Do you enforce high security passwords?
  3. Do you use SSL?
  4. Who has access to the servers?
  5. Where are your servers located?

  1. Is automatic log-off an option?

    Yes. We give you the ability to disable the automatic login option. If you turn this off, the user's session will expire after 1 hour. This option is enabled/disabled on the Site Settings page.

  2. Do you enforce high security passwords?

    Yes. You can turn on/off the option to force all users to use high-security alphanumeric passwords. This ensures that every password is at least 8 characters in length and contacts upper-case and lower-case characters and at least one number. This option is turned on/off in your Site Settings page and setting the "Strengthened Password Policy" option.

  3. Do you use SSL?

    Yes, we provide SSL connections for all *.teamworkpm.net sites. This ensures that your communication with our server is safe from prying eyes.

  4. Who has access to the servers?

    Only selected Teamwork Project Manager staff have authorization to access the physical servers. We also have a code of ethics that ensures that we will never breach customer confidentiality.

  5. Where are your servers located?

    Our servers are currently located at a state of the art hosting facility with Layered Tech in Chicago, USA.