Questions
- Is automatic log-off an option?
- Do you enforce high security passwords?
- Do you use SSL?
- Who has access to the servers?
- Where are your servers located?
- Do you require your datacenters to complete a SSAE16 audit?
- Is there security at the file folder level by user?
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Is automatic log-off an option?
Yes. We give you the ability to disable the automatic login option. If you turn this off, the user's session will expire after 1 hour. This option is enabled/disabled on the Site Settings page.
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Do you enforce high security passwords?
Yes. You can turn on/off the option to force all users to use high-security alphanumeric passwords. This ensures that every password is at least 8 characters in length and contacts upper-case and lower-case characters and at least one number. This option is turned on/off in your Site Settings page and setting the "Strengthened Password Policy" option.
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Do you use SSL?
Yes, we provide SSL connections for all *.teamworkpm.net sites. This ensures that your communication with our server is safe from prying eyes.
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Who has access to the servers?
Only selected Teamwork Project Manager staff have authorization to access the physical servers. We also have a code of ethics that ensures that we will never breach customer confidentiality.
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Where are your servers located?
Our servers are currently located at a state of the art hosting facility with Layered Tech in Chicago, USA.
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Do you require your datacenters to complete a SSAE16 audit?
Yes, our hosting partner is Layeredtech - we used their primary high end datacenter outside Chicago.
They are fully compliant with SSAE16 - see: http://www.layeredtech.com/why-layeredtech/certifications-and-tech-partners/#ssae16 -
Is there security at the file folder level by user?
In January 2012 we introduced a feature called "Lockdown" that allows you to apply very powerful security to all object within TeamworkPM.
You can choose exactly who should see any item. This is a feature that no other project management system comes close to matching. The interface is really intuitive.
See http://engineroom.teamworkpm.net/lockdown-on-files-and-messages
and http://engineroom.teamworkpm.net/lockdown-available-for-notebooks
and http://engineroom.teamworkpm.net/lockdown-available-for-tasks
